February 26, 2020

Imagine if Thomas Edison, who grew up poor and without much formal education, hadn’t persevered through the hardships in his life. Almost entirely deaf from an early age, Edison created the carbon transmitter, which made it easier to hear sounds on the telephone. That invention led to a string of others, including his most widely recognized: the phonograph and the lightbulb.

What kept Edison going? Biographers describe his inclination to solve problems and tinker, as well as his persistence, but there was something else, too. Persevering in the face of adversity requires resilience. “I have not failed,” Edison famously said. “I’ve just found 10,000 ways that won’t work.”

Some people are naturally resilient. They have a positive attitude and find ways to overcome obstacles in order to achieve their goals. But anyone — even those who aren’t resilient by nature — can build this capability.

In a work context, it’s

The Inside the Mind of the CEO interview series explores a wide range of critical decisions faced by chief executives around the world. For more insight, see PwC’s CEO Survey.

As Indonesia’s emerging economy develops and the country transitions into an industrial society, family-owned conglomerates such as the US$21 billion Lippo Group are playing an important role. They are independent from the government but have often grown up and evolved with it. In Indonesia, both the economy and Lippo are growing: The country’s GDP is expected to be around 5 percent this year, and Lippo Karawaci, the flagship real estate and property subsidiary of the Lippo Group, is likely to see earnings up 6 percent this year over 2019 on revenue of about $1.5 billion. This company builds and operates key infrastructure: hospitals, shopping malls, hotels, and residential townships in Indonesia and elsewhere in Asia, and manages funds that

Jürgen Klopp, head coach of soccer team Liverpool FC, and recently voted FIFA’s Best Coach of 2019, likes to tell a story about motivating his players ahead of an important match. He showed them movie clips from Rocky IV of Rocky Balboa preparing to take on Ivan Drago. Klopp gave a rousing speech about Soviet technology, Siberian training camps, and good versus evil. But when he looked at his players, he realized they were too young to have heard of Rocky. No one had a clue what he was talking about.

“We think we’re giving the greatest speech in the history of football, and we’re actually talking complete nonsense,” is how he put it. “This is what actually happens in life. We are human beings. Sometimes, we embarrass ourselves. But we get up the next morning and we go again.”

Klopp has a toothy grin and a charming belly

Shifting your focus to a larger cause can deepen your understanding about entrepreneurship.


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I recently signed up to do a volunteer phone-banking shift for a presidential campaign. I’m not usually a very politically active person. I vote and follow the news, and I care about the direction of the country, but until now I had never gotten directly involved with political volunteering. But while cold-calling prospective voters in New Hampshire to talk about why I believe that one particular presidential candidate is the right choice, I was surprised at how much I learned.

I’ve made a lot of sales cold calls in my career. I write about sales for this website. But volunteering for a political campaign really drove home some valuable insights about sales and the deeper meaning of the work of being a

Here are the trends and takeaways from Salesforce’s annual sales conference.


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Dreamforce is an annual Salesforce conference with keynotes on the latest trends and developments in marketing, communications, technology, and — of course— customer relationship management (CRM). 

The latest conference saw over 171,000 attendees from 120+ countries. Keynote talks included topics from AI and 5G to the value of improv skills in the workplace. As an annual attendee, I think there’s a lot that happened this year worth noting.

Related: What Is a Sales Funnel? The Guide to Building an Automated Selling Machine.

If you’re an enterprise marketer — or even if you just want to learn more about successful marketing and customer relationship management in competitive industries, here are a few of the biggest takeaways.

(And it’s okay if you missed Dreamforce this year—you can

Opinions expressed by Entrepreneur contributors are their own.


Most business owners love what they do. Unfortunately, much of the world doesn’t necessarily care, as reflected in the high failure rate among startups. Unless entrepreneurs convince people that what they’re selling is absolutely special, consumers will simply choose alternatives that are more widely available. Entrepreneurs, therefore, must reiterate their company’s value proposition, i.e. a feature or attribute that makes a product or service appealing to customers.

Secondly, people’s attention spans have become extremely monetizable, especially online. More than half of business professionals said a great story captures their focus and keeps them engaged, according to Prezi’s 2018 “State of Attention” report. And 33 percent of respondents said that visual stimulation is critical to maintaining their attention. And that mind share should be converted to revenue.

Startups that capture interest are in the best position to convert audiences into buyers.