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According to the Bureau of Labor Statistics, 21 million people are currently unemployed. To put this in perspective, the Great Recession in the early-2000s saw its height of unemployment in 2010 at 14.8 million. The COVID pandemic has not only left this number in the shadows, but the speed at which it occurred is also like no other in our history. The result? Employees and contractors were quickly displaced and left scratching their heads saying, “What just happened?” Businesses scrambled to communicate with employees, clients, and vendors. Leadership teams worked tirelessly to adhere to remote requirements, struggled to put technologies in place, and quickly built new processes to maintain revenue that would keep the doors open and employees on staff. It has left a trail of exhaustion. But, in the wreck of it all, the