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You want to connect more directly with your customers to better serve their needs, but who has the time to respond to every individual customer inquiry? Chatbots have been shown to greatly improve customer experience, helping people to find the answers to their questions more quickly so that you and your customer service team can focus on higher-level problems. Regardless of the size of your business, you can make great use of chatbots with


pandemic has acted a catalyst for increasing awareness about as sales of newly-launched Corona Kavach policy have risen to 200-300 policies per day, a top official of Max Bupa said.


For the insurer, growing awareness is translating into the purchase of policies across the country, Max Bupa MD and CEO Krishnan Ramachandran said.



“At Max Bupa, we have seen that Covid-19 has acted as a catalyst for awareness amongst people. The awareness of health insurance has grown manifold, more than what we have seen in the last 20 years in our industry. At Max Bupa, we have seen health insurance related queries increasing in the last couple of months,” Ramachandran told PTI in an interview.


He said the insurer is seeing this growing awareness translating into purchase of policies across the country,


Chief Economic Adviser K V Subramanian on Sunday said that India needs more global sized banks to help the country achieve $5 trillion economy by 2024-25.


He rued the fact that India has only one bank in top 100 global bank list while a country much smaller in size has more such banks.



State Bank of India (SBI) at the 55th position is the only bank in the global top 100 list. China has 18 banks while the US has 12 in the list.


“India is the fifth largest economy in the world. So, if the Indian banking sector was proportional to the size of its economy, India should have been where South Korea is, which has six banks in the global top hundred. But in contrast, India has only one bank in the global top hundred,” he said.


Soybean


is trading at Rs 3,845 per quintal at the benchmark Indore Processors Association (SOPA) has released its first estimate for production for 2020-21 at 12.2 million tonne, against 9.3 million tonne during the corresponding period last season. Hence, the price is expected to trade weak and head towards Rs 3,800 and then Rs 3,750 per quintal.



Wheat


is trading at Rs 1,875 per quintal in Delhi. The prices is expected to trade lower towards Rs 1,850 per quintal following record stocks across the value chain and lethargic buying in the open market


Prerana Desai, Research head, Edelweiss Agri Services and Credit