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History has proven that pandemics and outbreaks have pushed forward the evolution of ecommerce.
In 2003, Alibaba had to quarantine almost all its staff due to the positive SARS diagnosis of one staff member. This period became the incubation period where Jack Ma perfected the Taobao website and launched his first C2C eCom platform. The SARS coronavirus pandemic was a buffer for Taobao and Alibaba as a whole, as they registered immense profits.
During pandemics, online transactions become habitual for a large chunk of the world’s population. The Covid-19 pandemic isn’t much different from SARS, they both originated from China and they have both caused a shift in the e-commerce space.
However, 2020 is about much more than Covid-19. The massive shifts in customer