The revenue tax division on Monday allowed handbook submitting of sure varieties after the brand new tax submitting portal continued to face tech glitches even after every week of its launch.
The I-T division issued a round permitting handbook submitting of Kind 15CA/15CB (required for international remittances) with banks until June 30, in order that enterprise transactions could go on.
The varieties will likely be uploaded on-line on the e-filing portal later, it added.
The brand new portal, www.incometax.gov.in, was launched final Monday (June 7), with the tax division in addition to the federal government saying it was geared toward making compliance extra taxpayer-friendly.
However customers complained of technical points from the very first day and never the whole lot has been mounted even after every week, chartered accountants (CAs) stated, including that taxpayers are unable to view previous e-filed returns and plenty of options/ services proceed to be marked ‘coming quickly’.
In an announcement, the revenue tax division stated, “In view of the difficulties reported by taxpayers in digital submitting of Earnings Tax Types 15CA/15CB on the portal www.incometax.gov.in, it has been determined that taxpayers can submit the aforesaid Types in handbook format to the authorised sellers until June 30, 2021.”
The I-T division additionally suggested authorised sellers to just accept such varieties until June 30, 2021 for the aim of international remittances.
“A facility will likely be offered on the brand new e-filing portal to add these varieties at a later date for the aim of technology of the Doc Identification Quantity,” the assertion added.
Any one who must make a international outward remittance, must file a web-based kind/ declaration in Kind 15CA specifying nature of transaction and quantity of revenue tax deducted on such international remittance.
In sure circumstances, this Kind 15CA can also be backed by a chartered accountant’s certificates in Kind 15CB, who certifies that applicable revenue tax has been deducted on such remittance. Such varieties (15CA and 15CB) had been required to be stuffed on-line utilizing revenue tax e-filing portal.
Nangia & Co LLP Accomplice Shailesh Kumar stated as a result of shutdown of previous e-filing portal put up Might 31, 2021 and technical snags being confronted with the brand new portal, submitting of on-line Types 15CA and 15CB has not been potential until now.
“This had created a big hardship for companies, which required cost to be made exterior India, for putting the orders or for acquiring licenses or assembly their industrial obligations.
“Nonetheless, banks weren’t allowing international remittance, for need of Kind 15CA/15CB. This sensible drawback had introduced many enterprise transactions on a standstill,” Kumar stated.
Realising the hardships of companies, the federal government has issued this round permitting handbook submitting of Kind 15CA/15CB with banks until June 30, in order that enterprise transactions could go on regardless of the technical snags in new e-filing portal, he added.
Finance Minister Nirmala Sitharaman herself had requested Infosys — the seller which created the portal — and its Chairman Nandan Nilekani to repair the technical glitches.
A day after the launch of the portal, social media customers had flagged glitches within the new e-filing web site to the finance minister.
Following that, Sitharaman took to Twitter and requested Infosys and its chairman to repair the issue.
Replying to the tweet, Nilekani had stated Infosys is working to repair the glitches.
Infosys was in 2019 awarded a contract to develop the next-generation revenue tax submitting system to scale back processing time for returns from 63 days to in the future and expedite refunds.
Kumar stated ranging from the wrestle to log in to the portal to necessary options such ‘e-proceedings’ tabs being unavailable with a message displayed ‘coming quickly’, there’s anxiousness among the many taxpayers and tax professionals with respect to orders being handed and non-compliance of notices with out getting a ample alternative to current a case.
“The taxpayers may face penalty penalties for causes past their management. Additionally, taxpayers are dealing with a significant problem for remitting funds overseas as they’re unable to subject Kind 15CA/ CB.
“Even after one week of going stay, the aforesaid should not minor glitches and require speedy consideration/ decision,” Kumar stated.
The brand new IT portal, moderately than being user-friendly, is popping out to be a nightmare presently, he added.
AMRG & Associates Senior Accomplice Rajat Mohan stated the frequent points often confronted on the portal since final week contains login taking 10-Quarter-hour, incapability to file responses to the evaluation notices, knowledge associated to previous filings not being seen on the portal and e-proceedings module not being absolutely useful.
“New revenue tax portal must be mounted on the earliest; quite a few errors and glitches are inflicting inconvenience for the taxpayers and tax professionals, Mohan added.
Deloitte India Accomplice Aarti Raote stated the brand new tax portal has raised expectations from all. Nonetheless, many who accessed the location felt it was sluggish and several other present options had been additionally not accessible.
“Customers had been confronted with entry and login challenges. The tax division has additionally indicated that the Digital Signature would must be re-registered on account of safety causes. Thus advantages of the brand new portal could be seen when these preliminary glitches are addressed,” Raote added.
Dhruva Advisors LLP Accomplice Sandeep Bhalla stated the classification interface of the brand new web site appears to be consumer pleasant with consumer manuals for every kind of customers, however the web site itself is fairly sluggish and takes fairly a while for small issues like updating of profile.
“A fundamental factor akin to altering password may take a number of minutes. The varied varieties required to be filed for decrease withholding purposes… are tough to seek out. The information of earlier rectifications and many others filed on the sooner e-portal doesn’t mirror and throws up error message,” Bhalla added.
One generally wonders on the timing for the brand new launch when the advance tax timing was not far away and deadline for completion of assessments is finish of the month, which has been prolonged a number of occasions solely as a result of pandemic and now timing of this glitch, he stated.
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