Tech complexity makes leadership harder for most executives
Nearly eight in ten UK business leaders say their roles have become more complex since 2020, according to a recent survey. The study, conducted by Alliance Manchester Business School, highlights the growing challenges faced by executives in the post-pandemic era. Specifically, the school commissioned Censuswide to conduct this survey of 500 managers, directors, and C-suite executives within UK businesses to capture these shifting trends.
Technology Leads the Charge
The survey of 500 managers, directors, and C-suite executives reveals that 79% find their jobs harder than before. Stuart Wells, managing director of executive education at the business school, notes the significant new pressures on leaders. Overall, 73% of respondents felt their role had become more complex, with this figure rising to 82% for those from mid-sized companies.
Among various factors, new technologies like AI stand out as the primary driver of complexity, with 31% of respondents citing it as a major challenge. This is closely followed by cybersecurity and data privacy risks (28%), the UK economy’s performance (27%), and new regulations (27%). Pressure to meet expectations around DEI is also a contributor to complexity, according to 25% of those surveyed. The same proportion cited the rise of remote working, and 21% pointed to employees’ pay demands.
A Transformed Business world
The business world has undergone a rapid transformation since 2020, with leaders handling a host of new challenges. The rise of remote work, increased focus on DEI, and economic turbulence have all contributed to a more complex operating environment. Wells adds that senior decision-makers are needing to handle all these changes as they lead their teams and perform in their roles, noting that this is hugely challenging.
Interestingly, while AI is seen as a major complexity driver, a separate study by Forvis Mazars suggests leaders are becoming more confident in managing this technology. Their research found that 61% of C-suite executives feel “very confident” about handling AI-related opportunities and challenges. The technology emerged as the trend that leaders felt most prepared to manage, indicating they are getting to grips with the opportunities and challenges associated with implementing it.
As businesses continue to adapt to these changes, leaders must stay agile and informed. The ability to manage complexity will likely be a key differentiator in the success of organizations moving forward.
Economic Uncertainty Looms
Despite the challenges, the Forvis Mazars study reveals a generally positive outlook among executives, with 92% feeling optimistic about their organization’s growth prospects. However, economic uncertainty remains a significant concern, potentially hindering progress. The Forvis Mazars 2026 C-suite barometer specifically identified economic uncertainty as the factor most likely to hold growth back this year.
